+1 877 302 8632
+1 888 205 9894 (Toll-free)

Ordering Options

We keep the ordering process as simple and straight forward as possible. You may order either online, i.e. directly via the webshop, by email or by phone or fax. Whatever your preference, your order will be easy, secure, and dealt with quickly. You may pay via Purchase Order Number (PO#), credit card, cheque or wire transfer.

Ordering via Your Procurement Department/ by Fax

Orders via your procurement department or fax are simple. All we need is:

  • Product number
  • Delivery address
  • Ordering/billing address (if different from delivery address)
  • VAT ID (for customers within the European Union only)
  • Contact information (order or user name, email address and phone number)

Please send your order to:

International customers: antibodies-online GmbH, Schloss Rahe Strasse 15, 52072 Aachen, Germany
Fax: +49 241 95 163 155, Phone: +49 241 95 163 153, Email:

US customers: antibodies-online, Inc., PO Box 5201, Limerick, PA 19468, USA
Fax: +1 888 205 9894 (Toll-free), Phone: +1 877 302 8632, Email:

Chinese customers: 4A Biotech Co.,Ltd.; Fax +86 10 56315212-8813; Tel +86 400-7060-959; Email:

Direct Online-Orders

You may order directly online by simply adding the products of interest into the “shopping-basket” and click “Order online”. You will be prompted to enter your ordering details. Registration is required. You may pay by wire transfer after receiving an invoice or by credit card.

How Can I Be Sure That Antibodies-Online Has Received My Order?

You will receive an email from, confirming your order. In case you have not received a confirmation within 24 hours please contact us:

I Have Added the Wrong Product to My Shopping-Basket, How Can I Delete It?

In order to change the amount of selected products or to delete items, select the shopping-basket (you will find it in the uppermost right hand corner, symbolized by a shopping-basket icon) and click “remove”. In order to adjust the amount of a product, simply press the plus or minus signs next to the item.

Why Is My Antibody Not Working?

Antibodies are a critical tool for many laboratory experiments, but obtaining reliable and consistent results can be challenging. There are several questions you should consider when troubleshooting antibody-related...

Basic Experimental Guidelines

Our basic experimental guidelines

Info regarding Product Applications

Info regarding product applications.

Tips for Searching

How can I search for specific products?

Ordering Options

You may order either online, i.e. directly via the webshop, by email or by phone or fax.

Changing the billing- and shipping address

How can I change my shipping or billing address?

Payment Methods

What options do I have paying for my order?

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