Shipping time and quality

How long will the shipping time be/ when will I receive my products?

Shipping time depends on the manufacturer or supplier. The average shipping time can be found on the product-details page on After your order has been confirmed by the manufacturer you will receive an order confirmation with an estimated delivery date. Please allow for the confirmation to be sent within 48 hours after ordering.

Shipments are carried out by premium logistics providers, applying the safest and quickest available methods for the shipment of each specific product type.

Which logistics providers do you use?

We cooperate with a range of well established logistics companies like for example FedEx, TNT, DHL and others. In case you prefer to have the shipment arranged using your own customer account with one of these companies, please state this clearly in your order.

In case you prefer shipment via a courier of your choice, please contact our ordering department. We gladly help you with the planning process:, Phone +1 877-302-8632. Of course, no shipping costs apply for courier shipments paid by you.

When will you ship my products?

If the product is in stock the products usually leave the manufacturer within two days after order confirmation. The shipping time varies depending on the manufacturer or supplier.

Does the shipping time influence the quality of my products?

We make sure that each product is being shipped in accordance to its individual requirements. Usually express shipment is being selected in order to avoid any impact on product quality. Of course we use cooling packs or dry-ice as needed.

FAQ Other questions

FAQ Ordering